The Value of Self Service in Digital Age |
Self-service technologies are interfaces which allow consumers to generate services on their own without involving any third parties. Digital transformation has significantly changed the customer-company interactions and service offerings. Developments in technology such as self Service Kiosk and IoT have developed a need for instant fulfillment among consumers. The consumers today are not willing to spend excess time to wait for any service. Self-service technologies help the organizations to offer services to its consumers on demand from any location without needing any sales representatives. This also helps the businesses to increase their market presence and boost their product/service efficiency. HKC invested self service solutions starting from 10 years ago. It is applying in our daily life such as our smart library, retail shopping, smart home and smart toilet, etc. A successful self-service solution needs to meet both customer and company’s benefits and their local needs. Benefits
HKC Self Service solution applied in Smart Library Leverage RFID technology, Readers can easy borrow and return the books via self-service Kiosk inside library without any assistance. Even outside the library, there is self-service station provides an extra channel for readers such as working professionals to borrow books outside normal working hours. Readers can also pick up books they have requested from public libraries. By putting these books in the community through the self-service station, make access to books easier for citizens and promote a reading culture. HKC Self Service Solution apply in Smart Retail HK Smart retail solution offers facial recognitions or card access control entrance and exit gate, self-serve kiosks, interactive payment touch screen and stock take robot. Self-checkout kiosks allows shoppers to quickly scan, pay for and bag their items without having to wait in long lines. Stock take robot also allow store associates, who would have previously been responsible for operating a cash register or a stock taker to assist with customer service. Smart access control can also help redirect labor away from menial tasks in store (like keys cutting) to high-value tasks such as assisting customers. |
Ingram Micro ONE HONG KONG 12th Nov, 2019 |
The Ingram Micro ONE HONG KONG hosted by Ingram Micro was successfully held On November 12, 2019 in InterContinental hotel. HKC was grateful to be one of the ISV Sponsor, we had showcased our smart fitness mirror and the total Smart Washroom Solution with Artis smart lock. The integration of AI technology into modern home to promote and improve the quality of life is one of our core missions, Thank you for all of your support. |
Shenzhen International Wellness and Beauty Industry Expo 14-16th Oct, 2019 |
The Shenzhen International Wellness and Beauty Industry Expo hosted by China International Beauty was successfully held On October 14-16, 2019. HKC was grateful to be one of the exhibitor, and we had showcased our fitness mirror and elderly care smart mirror. The integration of AI technology into smart mirrors to promote and improve the quality of life is one of our core mission, Thank you for all of your support. |
香港通訊有限公司獲頒“香港環境卓越大獎 - 優異獎2020” |
![]() 本公司將繼續鼓勵及推廣環保意識,減少廢物,例如用餐時鼓勵同事少用飲管,循環再用環保紙印刷,減少使用過多抹手紙等 |
香港通訊榮獲香港聖公會福利協會有限公司的長者及復康服務標書 |
![]() 香港通訊在此項目提供了RFID防走失系統,平板電腦,健康監測設備,並為11間院舍提供智能管理系統。 為了向長者和殘疾人士提供最全面的護理及保安服務,香港通訊提供了“ iNursing”智能醫療保健系統。 此系統設計具有彈性,容錯性并且易於維護, 以用戶為中心的功能為護理中心和養老院提供高水準的服務。 主要功能包括基本的護士呼叫系統,中央警報,對講呼叫功能,應用程式及報告。 此外,此系統還具有許多重要的安全檢測系統模塊, 包括無線座墊和跌倒檢測模塊,RFID防走失及健康數據收集模塊。此系統將持續升級及改善,以提高運營效率及支援護理人員向長者提供優質服務。 |
香港通訊榮獲向澳門星際酒店提供Vtech Premium無線電話 |
![]() 香港通訊榮獲向澳門星際酒店提供50套Vtech Premium無線電話(型號:PM4220), 電話具備典雅風格為VIP客房增添現代感。
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上海希華通訊科技有限公司榮獲安徽省濉溪县第二中学的智能圖書館管理系統項目 |
![]() 安徽省濉溪縣第二中學,始建於1976年。 2000年被評為市級示範性高中;2009年,成為安徽省示範性高中。學校佔地總面積為48557 平方米。濉溪二中新校區建築面積約13.84萬平方米;學校設有圖書室、數字圖書室、學生閱覽室、教師閱覽室。 2020年6月引進了一理通FRID智能圖書館管理系統,全校實現了智能化管理,拓展了圖書館的業務,提高了圖書館館員工作和讀者借還書的效率。 |
HKC Technology (Shanghai) Co., Ltd. awarded
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HKC Technology (Shanghai) Co., Ltd. awarded the supply of LIBRA Smart Library System of Shangqiu Normal University (Plain Road Campus and Liyang Campus) in July 2018 and 2019. The project includes providing 5 self-check in and out stations, 7 mobile stock take trolleys, 2 sets of dual-channel security gates, 6 librarians' tagging stations, 7 elevating books-return bins and three-channels access control gate system. Since the LIBRA Smart Library System was officially launched in two campus, its functions have met the requirements in quality and the performance is stable, safe and reliable. The school is very satisfied with the overall performance and the after-sales service of HKC Technology (Shanghai) Co., Ltd.
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EDU.INK HKC School Management System Promotion |
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新手機發佈:Samsung Galaxy Note 20 / Note 20 Ultra 5G |
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智能防疫產品購物優惠 (2020年8月1至9月30日) |
![]() 於2020年9月30日前訂購任何一款防疫產品 即可獲 減$1,000 購物優惠!
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