The Value of Self Service in Digital Age |
Self-service technologies are interfaces which allow consumers to generate services on their own without involving any third parties. Digital transformation has significantly changed the customer-company interactions and service offerings. Developments in technology such as self Service Kiosk and IoT have developed a need for instant fulfillment among consumers. The consumers today are not willing to spend excess time to wait for any service. Self-service technologies help the organizations to offer services to its consumers on demand from any location without needing any sales representatives. This also helps the businesses to increase their market presence and boost their product/service efficiency. HKC invested self service solutions starting from 10 years ago. It is applying in our daily life such as our smart library, retail shopping, smart home and smart toilet, etc. A successful self-service solution needs to meet both customer and company’s benefits and their local needs. Benefits
HKC Self Service solution applied in Smart Library Leverage RFID technology, Readers can easy borrow and return the books via self-service Kiosk inside library without any assistance. Even outside the library, there is self-service station provides an extra channel for readers such as working professionals to borrow books outside normal working hours. Readers can also pick up books they have requested from public libraries. By putting these books in the community through the self-service station, make access to books easier for citizens and promote a reading culture. HKC Self Service Solution apply in Smart Retail HK Smart retail solution offers facial recognitions or card access control entrance and exit gate, self-serve kiosks, interactive payment touch screen and stock take robot. Self-checkout kiosks allows shoppers to quickly scan, pay for and bag their items without having to wait in long lines. Stock take robot also allow store associates, who would have previously been responsible for operating a cash register or a stock taker to assist with customer service. Smart access control can also help redirect labor away from menial tasks in store (like keys cutting) to high-value tasks such as assisting customers. |
Ingram Micro ONE HONG KONG 12th Nov, 2019 |
The Ingram Micro ONE HONG KONG hosted by Ingram Micro was successfully held On November 12, 2019 in InterContinental hotel. HKC was grateful to be one of the ISV Sponsor, we had showcased our smart fitness mirror and the total Smart Washroom Solution with Artis smart lock. The integration of AI technology into modern home to promote and improve the quality of life is one of our core missions, Thank you for all of your support. |
Shenzhen International Wellness and Beauty Industry Expo 14-16th Oct, 2019 |
The Shenzhen International Wellness and Beauty Industry Expo hosted by China International Beauty was successfully held On October 14-16, 2019. HKC was grateful to be one of the exhibitor, and we had showcased our fitness mirror and elderly care smart mirror. The integration of AI technology into smart mirrors to promote and improve the quality of life is one of our core mission, Thank you for all of your support. |
香港通讯有限公司获颁“香港环境卓越大奖 - 优异奖2020” |
![]() 本公司将继续鼓励及推广环保意识,减少废物,例如用餐时鼓励同事少用饮管,循环再用环保纸印刷,减少使用过多抹手纸等 |
香港通讯荣获香港圣公会福利协会有限公司的长者及复康服务标书 |
![]() 香港通讯在此项目提供了RFID防走失系统,平板电脑,健康监测设备,并为11间院舍提供智能管理系统。 为了向长者和残疾人士提供最全面的护理及保安服务,香港通讯提供了“ iNursing”智能医疗保健系统。 此系统设计具有弹性,容错性并且易于维护, 以用户为中心的功能为护理中心和养老院提供高水准的服务。 主要功能包括基本的护士呼叫系统,中央警报,对讲呼叫功能,应用程式及报告。 此外,此系统还具有许多重要的安全检测系统模块, 包括无线座垫和跌倒检测模块,RFID防走失及健康数据收集模块。此系统将持续升级及改善,以提高运营效率及支援护理人员向长者提供优质服务。 |
香港通讯荣获向澳门星际酒店提供Vtech Premium无线电话 |
![]() 香港通讯荣获向澳门星际酒店提供50套Vtech Premium无线电话(型号:PM4220), 电话具备典雅风格为VIP客房增添现代感。
|
上海希华通讯科技有限公司荣获安徽省濉溪县第二中学的智能图书馆管理系统项目 |
![]() 安徽省濉溪县第二中学,始建于1976年。 2000年被评为市级示范性高中;2009年,成为安徽省示范性高中。学校占地总面积为48557 平方米。濉溪二中新校区建筑面积约13.84万平方米;学校设有图书室、数字图书室、学生阅览室、教师阅览室。 2020年6月引进了一理通FRID智能图书馆管理系统,全校实现了智能化管理,拓展了图书馆的业务,提高了图书馆馆员工作和读者借还书的效率。 |
HKC Technology (Shanghai) Co., Ltd. awarded
|
HKC Technology (Shanghai) Co., Ltd. awarded the supply of LIBRA Smart Library System of Shangqiu Normal University (Plain Road Campus and Liyang Campus) in July 2018 and 2019. The project includes providing 5 self-check in and out stations, 7 mobile stock take trolleys, 2 sets of dual-channel security gates, 6 librarians' tagging stations, 7 elevating books-return bins and three-channels access control gate system. Since the LIBRA Smart Library System was officially launched in two campus, its functions have met the requirements in quality and the performance is stable, safe and reliable. The school is very satisfied with the overall performance and the after-sales service of HKC Technology (Shanghai) Co., Ltd.
|
EDU.INK HKC School Management System Promotion |
![]() ![]() |
新手机发布:Samsung Galaxy Note 20 / Note 20 Ultra 5G |
![]() |
智能防疫产品购物优惠 (2020年8月1至9月30日) |
![]() 于2020年9月30日前订购任何一款防疫产品 即可获 减$1,000 购物优惠!
|